Shipping policy

Last updated: 20 September 2026

Australia

- Shipping is free on all orders over $150.
- Orders are dispatched within 24 to 48 hours of being placed, on business days.
- We ship with Australia Post. Once your order is dispatched you will receive an email with tracking.
- Delivery times after dispatch are set by Australia Post and depend on your location.

International

- We ship overseas. The shipping fee is calculated at checkout before you pay.
- Orders are dispatched within 24 to 48 hours of being placed, on business days.
- Delivery times depend on the destination country and the carrier.
- Customs duties, import taxes and clearance fees are set by your country and are your responsibility. We do not control them and they are not included in the price or the shipping fee.

Before you Order

- Please check your delivery address carefully. We cannot change an address after an order has been dispatched.
- If you need to change an order, email admin@csuitelabel.com as soon as possible. If it has not been dispatched, we will do our best to help.
- We ship to street addresses and PO boxes accepted by Australia Post.

Delays, Lost and Damaged Parcels

- If your order is delayed or has not arrived, email us with your order number and we will follow it up with Australia Post.
- If your order arrives damaged or the wrong item is sent, email us within 7 days of delivery with your order number and a photo. We will make it right. See our Refund Policy.
- If a parcel is returned to us because of an incorrect address or because it was not collected, we can resend it once the shipping fee is paid.

Contact

admin@csuitelabel.com